Sample Testcase document – example

In R40 the Auto Quote & Bind and Property applications will change the way they call GIS and the way data is returned using the Public Interface.  Testing the new Public Interface includes regression testing and going through the below test case scenarios.

The affected Auto Quote & Bind application pages are: OnlineQuoteExampleInfo.asp, OnlineQuoteVehicle.asp, OnlineQuoteBindPolicy.asp and OnlineQuoteBindVehicle.asp pages.

The below scenario needs to be tested in the Property Tenant application on the personalinfo.asp page.

Customer Message 1 to the customer will be prefixed with “Vehicle (#) garaging address:” so that the customer knows which garaging address is receiving the error(s).

T3 Testing Scenarios

Scenario #1 (If no standardized address)

User Action: Customer enters address information that GIS cannot validate as a standardized address. (Example: 100 ggggg st, Herndon, va)

Systems Action:Call GIS component if no standardized address, go to ZipPicklist table, if only 1 match accept and let customer proceed.  If more than one territory match is returned by GIS, display Customer Message 1 below to the customer.  After user makes 3 submit attempts system should display Customer Message 2.

Customer Message 1: 

The address you have entered cannot be processed, please verify the information and resubmit.  If you need additional assistance please contact a local agentor call 32323-3232-323232.

Customer Message 2 (After 3 Attempts using the same address):

The address you have entered cannot be processed.  If you need additional assistance please contacta local agentor call toll free 1-877-3223-32323.

Scenario #2 (GIS experiencing an Outage)

User Action: Customer enters address information and GIS is having an outage with Address Broker, there is a disruption in SQL connection or GIS component package is down.

System Action: GIS is experiencing outage and cannot return required data, display Customer Message 3 to the customer.

Customer Message 3: 

The application is currently experiencing technical difficulties.  We apologize for the inconvenience and ask you to return to get a quote at a later time.

NOTE: This is going to be tested in the DEV environment only. Mandy Smith & Jim Freiberg will be responsible for testing assisted by Brian Foster from the GIS team.

Scenario #3 (GIS returns Unavailable)

User Action: Customer enters address information and GIS Territory Component returns unavailable status.

Systems Action:GIS returns an error then system should look for the ZipPicklist table data and verify if single territory match is available, if so allow user to proceed using matching data. If more than one match is returned system should display Customer Message 1. After user makes 3 submit attempts system should display Customer Message 2.

Customer Message 1: 

The address you have entered cannot be processed, please verify the information and resubmit.  If you need additional assistance please contact a local agentor call toll free 1-32323-232323-.

Customer Message 2 (After 3 Attempts using the same address):

The address you have entered cannot be processed.  If you need additional assistance please contact a local agent or call toll free 1-3233-32321001.

Scenario #4 (Misspelled)

User Action:Customer enters address information (misspelled).

Systems Action:  Application calls GIS component, GIS returns corrected spelling and display as option with radio buttons including “None of the above addresses”.

If the customer selects a new address option we will accept this as approval and allow them to continue. If “None of the above addresses” are selected check ZipPicklist table with GIS if only 1 match returned accept and allow user to proceed.  If more than 1 match is returned display screen with data populated for the user .  Allow customer to make 3 submit attempts then display screen the following message:

Customer Message 2 (After 3 Attempts using the same address):

The address you have entered cannot be processed.  If you need additional assistance please contact a local agent or call toll free 1-3232.323232.23

If no changes to data are made by customer display the following message to the user:

The address you have entered cannot be processed.  If you need additional assistance please contacta local agentor call toll free 1-877-3232-3232-.

Scenario #5 (Multiple Addresses)

User Action: Customer enters address information and multiple address options are returned by the GIS Territory Locator.

Systems Action: If GIS returns multiple standardized address display options with radio buttons plus “None of the above addresses” to the user.

If the customer selects a new address option we will accept this as approval and allow them to continue. If “None of the above addresses” are selected check ZipPicklist table with GIS if only 1 match returned accept and allow user to proceed.  If more than 1 match is returned display screen with data populated for the user .  Allow customer to make 3 submit attempts then display screen the following message:

Customer Message 2 (After 3 Attempts using the same address):

The address you have entered cannot be processed.  If you need additional assistance please contact a local agent or call toll free 1-32332-3232-32.

See Example 2 screen print.

If no changes to data are made by customer display the following message to the user:

The address you have entered cannot be processed.  If you need additional assistance please contacta local agentor call toll free 1-877323232-3232.

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