Salesforce Business Analyst responsibilities

Salesforce is one of the most emerging technologies in recent times. If you are a new or existing business analyst and would like to pursue a career in Salesforce then the first step is to find out what are the typical Roles and Responsibilities of a Salesforce Business Analyst.

So here we are listing few of the important duties that are expected from a Salesforce Business Analyst:

  1. A salesforce Business Analyst must lead the end to end business analysis and procedures, outline logic involved and if any dependencies to achieve the goal.
  2. Have knowledge of Salesforce technology and its limitations.
  3. Good understand of Salesforce apps in app exchange and in which scenarios business analyst should guide to use an app or to develop from scratch.
  4. Salesforce BA is a liaison between end users / business users and the technical team such as salesforce administrators, developers etc..
  5. Have good understanding of Salesforce lightning.
  6. Good experience in design, workflow diagrams, scope of the project, capacity planning etc.

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