Network Operations Center (NOC) Technician Responsibilities

Below are the main roles and responsibilities of a NOC technician:

1. Should have good communication skills both verbal and written.
2. Should be able to handle customers with helpful manner.
3. Must have good understanding of TCP / IP protocol and subnetting of OSI network model.
4. Wi-Fi connectivity trouble shooting knowledge is a must.
5. Experience and knowledge of Telecommunication circuits such as Cable/DSL, T1, DS3 )
6. Knowledge of Routing and Switching of Cisco IOS, Fiber optics(CMDW) is very important.
7. Linus knowledge is very important.