Network Operations Center (NOC) Technician Responsibilities

Below are the main roles and responsibilities of a NOC technician:

  1. Should have good communication skills both verbal and written.
  2. Should be able to handle customers with helpful manner.
  3. Must have good understanding of TCP / IP protocol and subnetting of OSI network model.
  4. Wi-Fi connectivity trouble shooting knowledge is a must.
  5. Experience and knowledge of Telecommunication circuits such as Cable/DSL, T1, DS3 )
  6. Knowledge of Routing and Switching of Cisco IOS, Fiber optics(CMDW) is very important.
  7. Linus knowledge is very important.

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